Terms and Conditions – Procycling Sports

Welcome to Procycling Sports. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Us

Procycling Sports is an international retailer of premium bicycles, cycling accessories, and related products.

Head Office: United Kingdom

Branches: Netherlands • Italy

We deliver products to customers around the world through our trusted logistics partners.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age or have permission from a parent or legal guardian.
The information you provide is accurate and complete.
You will use this website only for lawful purposes.

3. Products

We strive to display all products, descriptions, specifications, colours, and images as accurately as possible.

However, we cannot guarantee that:

Colours displayed on your device will exactly match the actual product.
Product images represent every detail perfectly.
Product availability will always remain current.

Products may be updated or discontinued without prior notice.

4. Pricing

All prices displayed on our website are shown in the selected currency.

Prices may change at any time without prior notice.

Applicable taxes, customs duties, shipping charges, and import fees are calculated separately where applicable and will be displayed during checkout where possible.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

Refuse any order
Cancel orders due to pricing errors
Limit purchase quantities
Cancel orders suspected of fraud or unauthorized activity
Cancel orders if products become unavailable

If payment has already been processed, any cancelled order will be refunded.

6. Payment

We accept secure payments through approved payment providers.

Your payment information is processed securely using encrypted payment systems. Procycling Sports does not store your complete payment card details.

7. Shipping & Delivery

We offer worldwide shipping.

Delivery times are estimates only and may vary depending on:

Destination country
Customs clearance
Courier delays
Weather conditions
Public holidays

Procycling Sports is not responsible for delays caused by customs authorities or third-party shipping providers.

8. Customs & Import Duties

International customers are responsible for any customs duties, import taxes, VAT, or government fees imposed by their country unless otherwise stated.

9. Returns & Refunds

Returns are governed by our separate Return & Refund Policy.

Please review that policy before requesting a return.

10. Warranty

Many bicycles and accessories sold by Procycling Sports include manufacturer warranties.

Warranty coverage varies by manufacturer and does not cover:

Normal wear and tear
Improper assembly
Misuse
Accidents
Unauthorized modifications
Negligent maintenance

11. User Accounts

If you create an account, you are responsible for:

Maintaining the confidentiality of your login credentials
Restricting access to your account
All activities that occur under your account

Please notify us immediately if you suspect unauthorized access.

12. Intellectual Property

All website content, including but not limited to:

Logos
Graphics
Images
Product descriptions
Text
Videos
Website design
Trademarks

are the property of Procycling Sports or their respective owners and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without our prior written permission.

13. Acceptable Use

You agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to our systems
Upload malicious software or harmful code
Interfere with website security
Copy or scrape website content without permission
Use our website to transmit spam or fraudulent communications

Violation of these terms may result in suspension or termination of access.

14. Limitation of Liability

To the fullest extent permitted by law, Procycling Sports shall not be liable for:

Indirect or consequential damages
Loss of profits
Loss of business
Loss of data
Delays caused by third parties
Events beyond our reasonable control

Our maximum liability for any claim shall not exceed the amount paid for the relevant order, except where applicable law provides otherwise.

15. Force Majeure

We are not responsible for delays or failure to perform our obligations due to events beyond our reasonable control, including:

Natural disasters
Floods
Fires
War
Government restrictions
Pandemics
Labour disputes
Supply chain disruptions
Internet or power outages

16. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, process, and protect your personal information.

17. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their content, services, privacy practices, or terms of use.

18. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer protection laws in your country of residence provide otherwise.